Privacy Policy 450sr – Our Commitment to Protecting the Personal Data of Malaysian Players

Personal Information We Collect at 450sr

450sr collects various types of personal information when you register, use the platform, or interact with our services. Below are the categories of information we collect and the purposes for which they are used:

A. Identity & Registration Information:

• Full name as stated on your Malaysian identity card (MyKad)
• Malaysian identity card number (collected solely for age and identity verification purposes)
• Date of birth to verify that you are 18 years of age or older
• An active email address for account communications and important notices
• A Malaysian phone number registered in your name
• The username you chose when registering at 450sr

B. Financial & Payment Information:

• Malaysian bank account details (account number and bank name) for processing withdrawal of winnings
• The phone number linked to your Malaysian e-wallet (Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay)
• History of deposit and withdrawal transactions in MYR (RM) on 450sr
• Deposit amounts, winnings and losses – for account management and legal compliance purposes

C. Technical & Usage Information:

• The IP (Internet Protocol) address of your device when accessing 450sr
• The type and version of web browser you are using
• Device type (Android phone, iPhone, tablet, computer) and operating system
• Session data – login times, session duration and games played on 450sr
• Cookie data and similar tracking technologies (described further in Section 5)

How 450sr Uses Your Personal Information

The information we collect is used solely for purposes that are lawful, necessary and transparent. 450sr uses your personal information to:

• Creating and managing your account – including the registration process, identity verification and maintenance of your 450sr account records.
• Processing financial transactions – deposits via Touch 'n Go eWallet, GrabPay, DuitNow, FPX Maybank2u, CIMB Clicks, Boost or ShopeePay, as well as withdrawal of winnings to your Malaysian bank account or e-wallet.
• Providing customer service – to respond to enquiries, resolve complaints and provide technical assistance to 450sr users.
• Security and fraud prevention – detecting suspicious activity, preventing multi-account abuse and ensuring the integrity of the 450sr platform is always maintained.
• Malaysian legal compliance – to fulfil the reporting and record-keeping requirements mandated by applicable Malaysian law, including the Anti-Money Laundering Act (AMLA).
• Relevant and responsible marketing – to send you information about 450sr's latest promotions, bonuses and offers that may interest you, subject to your consent to receive marketing communications.
• Platform improvements – analysing usage data on an aggregate (not individual) basis to understand how players use 450sr and to make meaningful improvements.

Sharing Information with Third Parties

450sr does not sell, rent or trade your personal information to any third party for their own commercial purposes. However, there are limited circumstances in which 450sr may share your information with trusted third parties:

• Payment Service Providers: Malaysian banking institutions (Maybank, CIMB and others), e-wallet providers (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay) and payment processors used to process your deposit and withdrawal transactions. Such sharing is limited strictly to the information required to complete the transaction.
• Gaming Technology Providers: Game software providers and Live Casino platform operators that power the games available on 450sr. Data sharing is limited to the session information required to ensure games function correctly.
• Malaysian Legal Authorities: 450sr will disclose user information to Malaysian authorities (such as the Royal Malaysia Police, the Malaysian Anti-Corruption Commission, or relevant regulatory bodies) when required to do so by a valid court order, warrant, or statutory provision.
• Infrastructure Service Providers: Cloud computing, cybersecurity and hosting service providers that support 450sr in operating the platform securely. All such providers are bound by strict data confidentiality agreements with 450sr.

In all of the sharing scenarios above, 450sr ensures that the third parties involved comply with data protection standards equivalent to or exceeding those we apply ourselves.

Data Security Measures at 450sr

Protecting the personal data of our Malaysian users is 450sr's highest technical and operational priority. The following are the security layers we have in place:

• 256-bit SSL Encryption: All data transmitted between your device and 450sr's servers is encrypted using TLS 1.3 protocol with 256-bit key strength – the same standard used by leading Malaysian banks.
• Stored Data Encryption: Sensitive information such as passwords and financial details stored in 450sr's database is encrypted using robust hashing and encryption algorithms. Even 450sr's internal staff cannot view your password in plain text.
• 24/7 Security Monitoring: Our intrusion detection system (IDS) and continuous threat monitoring ensure that any suspicious activity within the 450sr infrastructure is promptly identified and addressed.
• Internal Access Controls: Access to users' personal data within 450sr's internal systems is restricted to staff who genuinely require it to perform their duties, following the principle of least privilege access.
• Regular Security Audits: 450sr conducts regular security reviews and testing, including penetration testing by independent experts, to identify and remediate any vulnerabilities before they can be exploited.
• Two-Factor Authentication: 450sr encourages users to enable two-factor authentication (2FA) to add an extra layer of security to their accounts.

Cookie Policy & Tracking Technologies at 450sr

450sr uses cookies and similar tracking technologies to enhance your experience on the platform. Here is a clear breakdown of the cookies we use:

• Essential Cookies: Required for the 450sr platform to function properly. This includes login session cookies that keep you signed in while using the platform, and security cookies that help protect your account. These cookies cannot be disabled as they are essential for the platform's core operations.
• Functional Cookies: Remembering your preferences and settings on 450sr, such as your preferred language, favourite game types, and default chip size. This helps personalise your experience without requiring you to reconfigure everything each time you log in.
• Analytics Cookies: Helps 450sr understand how players use the platform in aggregate – which pages are visited most frequently, which games are most popular and where users encounter difficulties. This data is used solely to improve the overall user experience.

You can manage and delete cookies through your web browser settings at any time. Please note, however, that disabling essential cookies may affect certain functions of the 450sr platform.

Malaysian Financial & Payment Data Protection

Financial data is among the most sensitive information you share with 450sr. We treat the protection of this information with the highest level of diligence:

• Your full Malaysian bank account details not stored in 450sr's systems once a transaction has been fully processed. We retain only the transaction records required for audit and legal compliance purposes.
• All transactions via Touch 'n Go eWallet, GrabPay, DuitNow, FPX Maybank2u, CIMB Clicks, Boost, and ShopeePay are processed through secure payment channels that hold internationally recognised payment security certification.
• The phone number linked to your Malaysian e-wallet is stored in encrypted form and used solely to process legitimate withdrawals to a verified account in your name.
• 450sr uses an automated financial fraud detection system that monitors for unusual transaction patterns and will request additional verification if suspicious activity is detected before approving any withdrawal.
• Periodic financial reports are generated internally for compliance purposes under Malaysia's Anti-Money Laundering Act (AMLA); however, these reports contain aggregated data rather than individual personal information, unless otherwise required by law.

Personal Data Retention Period

450sr does not retain your personal information for longer than necessary. The following is a general guide to our data retention periods:

• Active Account Information: Retained for the duration your account remains active at 450sr, plus any additional period required by Malaysian law following account closure (typically 7 years for financial records under AMLA requirements).
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian legal requirements for financial records and auditing. This is a mandatory requirement that we are unable to reduce.
• Security Log Data: System and security logs are retained for 12 months for the purposes of security incident investigation and dispute resolution.
• Customer Communication Data: Communication records between you and the 450sr support team are retained for 3 years to ensure service continuity and to assist in resolving any disputes that may arise at a later stage.
• Marketing Data: Retained until you withdraw your consent to receive marketing communications from 450sr. Following withdrawal of consent, this data will be deleted within 30 days.

Once the retention period expires, 450sr will securely delete or anonymise the relevant data so that it can no longer be linked back to you as an individual.

Your Rights as a 450sr User

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our privacy commitments, you have the following rights regarding the personal information we hold:

• Right to Access: You have the right to request a copy of all personal information 450sr holds about you. We will provide that copy within 14 business days of receiving a valid request.
• Right to Rectification: If you find that any personal information 450sr holds about you is inaccurate or outdated, you have the right to request a correction and we will update it within 7 business days.
• Right to Withdraw Marketing Consent: You may opt out of marketing communications from 450sr at any time by clicking the "unsubscribe" link in our marketing emails or by contacting us at [email protected].
• Right to Request Erasure: You may request the deletion of your personal data from 450sr's systems, subject to mandatory legal retention requirements. Data that Malaysian law requires us to retain cannot be deleted before the minimum retention period has elapsed.
• Right to Data Portability: You have the right to request a copy of your personal data in a machine-readable format for transfer to another platform, should you choose to do so.

To exercise any of the rights above, submit a written request to [email protected] by stating the specific right you wish to exercise along with sufficient identity verification details. 450sr will acknowledge receipt of your request within 3 business days.

Children & Minors Data Protection

450sr takes the protection of children and minors extremely seriously. Our platform is exclusively for individuals aged 18 years and above only.

• 450sr does not knowingly collect any personal information from individuals under the age of 18.
• If we discover or suspect that information belonging to a minor has been collected, we will immediately take steps to delete that information and close the account in question.
• Parents or guardians who suspect that a minor under their care has registered on 450sr are urged to contact us immediately at [email protected] so that appropriate action can be taken without delay.
• 450sr performs age verification during the registration process and reserves the right to request proof of age (such as a copy of your MyKad) to confirm that users meet the minimum age requirement.

Changes to the 450sr Privacy Policy

450sr reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new Malaysian legal requirements, or relevant technological developments. How we manage changes:

• The "Updated" date at the top of this page will always reflect the date on which the most recent changes were made to the 450sr Privacy Policy.
• For significant changes that materially affect your privacy rights, 450sr will send a notice via email to your registered address at least 7 days before the changes take effect.
• For minor clarifications or editorial changes, we may simply update the date at the top of the page without issuing a separate notice.
• Continued use of the 450sr platform after the effective date of any changes will be considered your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically – at least once every three months – to stay informed about how we protect your personal information at 450sr.

How to Contact 450sr for Privacy Enquiries

If you have any questions, concerns or complaints regarding this Privacy Policy or the way 450sr handles your personal information, please contact us through the following channels:

• Email (Best Option): [email protected] – Please state "Privacy Enquiry" in the subject line of your email. We will respond within 3 business days, or sooner for urgent matters.
• In-Platform Live Chat: Available 24 hours a day, 7 days a week when you are logged in to your 450sr account. Ideal for general privacy enquiries that require an immediate response.

When contacting us regarding privacy matters, please provide the following information to help expedite the process: your full name as registered with 450sr, your registered Malaysian phone number, the specific details of your enquiry or request, and for data-related requests – the type of right you wish to exercise. 450sr is committed to handling all privacy enquiries seriously, transparently and within a reasonable timeframe.